Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we do not accept returns on food items; however, we are committed to ensuring you are satisfied with your order. If your shipment arrives damaged or incomplete, please reach out to our team within 7 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Examine your package immediately upon arrival to ensure all perishable items are in good condition and the temperature is maintained.

• 2.
  Document Issues

  Take clear photographs of any damaged packaging or product quality concerns to help our farm team understand what went wrong.

• 3.
  Contact Support

  Email our customer service team with your order number and the photos of your items within the one-week reporting window.

• 4.
  Receive Resolution

  Once your claim is reviewed, we will issue a replacement or a store credit to ensure you receive the quality experience we promise.